Tuesday, May 26, 2009

Doomed dealers rap GM, Chrysler quality - Washington Times

"We do understand that Consumer Reports uses a three-year window of vehicles in order to judge reliability, so it will take time to see the results of the changes that we are putting in place to address reliability and quality concerns of our customers," Chrysler said.

"Chrysler has a lot of practice explaining its poor ratings," Mr. Fitzgerald said.

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