"The OpenOffice migration is floundering, as, once again, some employees have returned to using MS Word.
Microsoft's mindshare with some employees has been harder to overcome than the problems with the table and formatting. Holt now knows that the success of an OpenOffice migration can depend on early identification and deprogramming of employees who are fiercely loyal to MS Office. 'Just one person like this may upset the whole project,' he said."
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